Karisma Nails & Beauty we’re committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR).
By using our website, you’re agreeing to be bound by this policy.
Who we are
KARISMA NAILS & BEAUTY
31 DEVONPORT RD
The information we collect and how
At Karisma Nails & Beauty we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect for any other purpose than providing the best possible service for our clients. At any time, you may request a copy of information we have recorded about you. You may also request we remove all identifiable information with respect to yourself. We have to keep some information for insurance purposes but if you haven't been in for 1 year you will be set to inactive.
We request the minimum level of personally identifying information to run our business effectively. This is data you provide us directly, for example, your name and contact details. We will never obtain information about you indirectly from sources outside our business. We store notes with respect to services we undertake to ensure we maintain and exceed our level of service. We consider you have provided consent for us to store personally identifying information and information about your services based on your receiving services from us. Depending on the particular service(s) we are providing we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy or an injury that may impact our service.
Appointment confirmations and reminders
We will contact you via phone, email or SMS to confirm appointments booked and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time.
We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so. Our marketing campaigns are automated and use rules based on services and products purchased and information we collect from you. For example, we may send marketing campaigns related to your birthday, the fact we miss you (you have not visited for 3 months) and other special days like Valentine’s Day and Christmas. Of course, you may opt out of receiving marketing material at any time.
Data processors and data locations
We use numerous leading software solutions within our business to provide the services listed above. These software solutions store and process data in numerous locations outside our business premise.
You may contact us at to:
• Request information we have stored about you.
• Request we remove all identifying information about you.
• Make a complaint.
Review of these policies: Karisma Nails & Beauty keep this Policy under regular review. This Policy was last updated in November 2019 people who visit our website, how we use that information, the conditions under which we may disclose information to others with your consent and how we keep information secure.